Mickler & Associates, Inc.

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GASMO Click-to-Run Installation Fails

Installation of Google Apps Sync for Microsoft Outlook against a machine running Microsoft Office 2013 Click-to-Run may produce the following error message following install:

"This Google Apps sync operation has failed. Please re-try after re-installing Microsoft Outlook (R) or contact you system administrator." [sic]

Aside from the apparent lack of attention to grammar, the problem is related to the pathing environment variable on the machine. Modify the path variable for your Windows computer, using these values; I recommend you put these at the front of the path variable:

For Windows 32-bit with Office 32-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15;"C:\Program Files\Google\Google Apps Sync\profileeditor.exe"

For Windows 64-bit with Office 32-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15;"C:\Program Files (x86)\Google\Google Apps Sync\profileeditor.exe"

For Windows 64-bit with Office 64-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE15; "C:\Program Files\Google\Google Apps Sync\profileeditor.exe"

When you launch the Google Apps Setup Sync User, it'll now create a profile.

Buggy, eh?

R